Jira Implementation & Support
Ensure that your Jira instance, configuration and users maximize the tool with expert implementation and support
Are you getting the most out of Jira? We provide you with Atlassian Jira implementations, coaching and solutions. With a well designed and deployed Jira instance your team can focus on delivering value to your customers
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The world's number one work management software will enhance your teams ability to execute complex projects
Work with product specialist engineers to deploy best in class software quickly and efficiently without errors or delays
Implementation Services
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License Scoping
Work with our experienced team to understand how many licenses you will need and whether monthly or annual licenses fit your needs
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Project Deployment Planning
Outsource the complex and important task of planning your design, configuration, implementation, deployment and change processes
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System Design & Configuration
With a full understanding of your business and your needs our Atlassian Engineers will design and configure your service desk to reach your unique needs
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Rapid Deployment
Benefit from our years of experience building and deploying Jira instances. Don't waste your team's time learning how to config a tool - move to value sooner
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User Training
To aid change management and to maximize the value of the tool to your team we will provide you with training for your users
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Best Practice Execution
A clean, well designed and managed system will scale effortlessly for your wider organization. Our engineers will follow ITIL4 principles in the development of your Jira tool.
Implementation Phases
Initial analysis
In-depth analysis to understand your objectives, current business processes, and challenges so we can design the best solution to help you achieve your strategic goals.
Our technology assessments allow us to understand customers needs, pain points and objectives in tandem with current state of technology to provide recommendations. Our team uncovers understanding of the current business process and identifies process re-engineering opportunities.
Deployment roadmap
Our experienced engineers will develop a detailed project plan with a specific focus on the best infrastructure configurations for performance and future needs.
Your organization may choose a phased rollout plan, department by department or team by team. Our deployment roadmap planning will ensure that value is delivered iteratively and follows best practice change management processes.
Jira Deployment
Our expert engineers will deploy a fully configured Jira instance for your teams to use. Proper configuration will enable reporting and analytics to help your team on their continuous improvement journeys.
Reduce your time to value cycle by using Jira experts to build and deploy the system for you.
Kanban, Scrum or ScrumBan?
Are you already a full Scrum team? Or just Kanban today? Perhaps you're operating a hybrid approach like ScrumBan?
No matter where you are on your journey or whether different teams take a different approach we will make sure that your Jira works for the way that your teams do work. Check out our Agile Frameworks training product to enhance your knowledge of how Scrum and Kanban can help your team's performance improve.
User Onboarding & Training
Making sure your Jira users know how to use the software and the Agile approaches that underpin the successful deployment of Jira is fundamental to getting maximal ROI from your software deployment. Work with our expert engineers and trainers to boost your knowledge and create expert users in your organization.
See our full range of training courses below.
Ongoing Dedicated Support
Once the deployment is complete, our Atlassian experts offer post-implementation support to make sure the applications run smoothly and to handle any potential issues. Running Jira and Atlassian tools at scale requires continued investment in time and skilled resources.
You need to navigate resource pitfalls – staff turnover, skill gaps, limited bandwidth – while handling a constant flow of internal demands – change requests, troubleshooting – while at the same time keeping your internal roadmap on track and making the best of Atlassian product changes. Outsourcing this process to our experienced team allows you to focus on your business and your goals. Talk to our team about our ongoing support services.
Some of our Happy Customers
Looking for Jira, ITSM, BitBucket, Trello licenses or support?
Summit Agile Solutions is a Solution Partner and reseller of Atlassian's full suite of enterprise products. Look at our products or book a session with one of our experts to discuss your needs.